For the admin and executive relationship in Austin to be successful, they need to be able to effectively communicate with one another. So, to help achieve higher communication skills and find more success in business, we have compiled a few communication tips for admins and executives.
Manage Your Message
It is important to always communicate with respect, no matter what the message is. You can do this by identifying the information the other person likes and will most appreciate and then provide the message in a style and tone that is preferred. Doing this will make communication much more effective.
You should also focus on just the issues and not include the person. No successful admin and executive relationship include personal attacks on one another.
Finally, choose their preferred method of communication. Find out if the other person prefers email, phone calls, or speaking in person. This shows that you appreciate them and want to open the lines for effective communication efforts.
When there are cultural and language barriers in Austin, communication is less than effective. To overcome this, you need to speak slowly and avoid speaking too loudly. Raising your voice doesn’t make it any easier to understand. You should also be very specific in your communication and don't assume that the other person knows what you are talking about. Give them as many details as you can.
Written communication can also be considered and may even prove to be easier. You will also have the opportunity to read through everything before sending it to make sure it is comprehensible.
We all also need to learn to ask questions. When you ask the right question, it gives you the opportunity to verify the communication and information. Asking a follow-up question may also help lead to more helpful information and can allow you to gain some additional details you can use to get the job done.
Don't just wait around for the communication, ask questions, seek answers, and build your investigative skills while improving your communication skills. This allows you to communicate with people in a more effective manner.
Watch Your Tone
It can be incredibly easy for a person to misunderstand a message when it is being conveyed in the wrong tone. So, always be cognizant of what it is you are saying. If you are relaying a message through text or email, maintain a professional tone and be specific. Never say in a message what you wouldn't say in person.
Finally, use caution when communicating. You should resist the temptation to share information that could possibly break any kind of confidentiality agreement. You also need to consider the timing of your message, the setting, and the reason you are sharing the information in the first place. If any of these factors are off, then the communication can suffer.
As an admin or an executive, communication is important. To be successful in business, you need to learn how to maintain a professional tone and relay your message confidently and these tips should give you a great place to start.
For more information on effective admin and executive communication or to learn how an administrative assistant can help you, contact Admin Boutique in Austin, TX today.